Are you an organized and detail-oriented individual with a passion for sports retail and lifestyle merchandising? Twin Cities In Motion, is looking for a full-time Merchandise & Community Engagement Coordinator who believes in our nonprofit mission and is driven by community engagement and impact.

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In this exciting role, you will be responsible for merchandise buying, in-person and online store management, customer sales & service, and order fulfillment. In addition to supporting day-to-day merchandise duties, this position plays a key role in the success of pop-up retail sales at all TCM events, including the Medtronic Twin Cities Weekend expo store.

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Twin Cities In Motion is a 501 (c) 3 nonprofit that organizes 5 race events with several distances throughout the year, including the Medtronic Twin Cities Marathon. We provide opportunities for people of all ages, abilities, and experiences to live an active, healthy lifestyle. Our mission is simple - ignite everyone’s inner athlete.

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Responsibilities include, but are not limited to:

• Under supervision and guidance, play a lead role in delivering against an annual sales plan, including management of monthly forecasts, sales strategies, risk management, and long-term budgeting

• Contribute to the development of new goods and retail strategies, identifying business opportunities based on the market demands to drive revenue and increase profitability

• Track inventory, negotiate with suppliers, manage deliveries, and devise on how to minimize costs without compromising merchandise quality

• Oversee TCM’s e-commerce, online website and in-person Motion Center retail store; including inventory management, product setup, sales plans, and store merchandising

• Lead community marketing events. Create engaging visitor experiences, marketing booth activations and retail spaces to engage the community and promote TCM

• Support front of house, customer service and retail needs during Twin Cities Motion Center programing events and activations.

• Serve as the staff lead for all in-person TCM retail stores, including but not limited to Medtronic Twin Cities Marathon Weekend expo store. Duties include ordering, quality control, pricing, store staffing, technology lead and other needs as assigned

• Arrange product displays, help in developing merchandise marketing campaigns, and plan promotional offers to attract customers

• Accurately package and ship customer orders in an efficient manner with great attention to detail

• Manage the procurement and printing of TCM branded gear needs, including tasks like branded promotional gear, gifts and volunteer swag

• Provide exceptional front-line customer sales & service

• Other event responsibilities as assigned

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The ideal candidate comprises:

• Passionate for TCM’s nonprofit mission and strong work ethic

• Strong retail, product and brand awareness

• Advanced planning and analytical skills, including computer literacy

• Strong customer awareness and understanding

• Good judgement and decision-making skills

• Confidence in suggesting calculated risks

• Discrete, professional and well spoken, with excellent communication skills

• Exceptionally organized, methodical and efficient

• Time keeping & ability to meet deadlines

• Excellent customer service skills (phone/email/in person)

• An outgoing personality and experience working in a team-oriented environment encouraging open collaboration

• Ability to work in a fast-paced, continually changing environment

• Proficient in MS Office Suite, and familiar with Windows Operating systems; Shopify experience is preferred

• Ability to regularly lift weights for events up to 25 lbs. and occasionally weights up to 40 lbs.

• Ability to travel in and around Minneapolis/St. Paul area

• Ability to work flexible monthly retail and event base hours, including regular evenings and weekends, with some limited work remote capabilities

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Qualifications:

• Bachelor's degree in Merchandising, Business, or a related field

• Minimum 3 years of experience in Merchandising

• Strong knowledge of retail operations, inventory management, vendor relations and merchandising

• Ability to analyze data, recognize trends, and make recommendations

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Status: Full-Time, non-exempt

 

 

Reports to: Sr. Director of Marketing & Brand Strategy

 

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Salary: $46,000 to $50,000 per year

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Benefits: Twin Cities In Motion offers a competitive benefits package including health, dental, and vision insurance, 403b employer match, yearly bonus plan, generous paid time-off, along with tailored annual professional development opportunities.

 

 

Application Process: Interested candidates should submit a letter of interest and a resume to [email protected], position open until filled.