Rewards In Motion

 

Rewards In Motion Update

Twin Cities In Motion has chosen to discontinue its Rewards In Motion loyalty program, with the program fully terminating on December 31, 2022. TCM plans to introduce a new program that strengthens the connection between TCM and its community in the coming year. 

During 2022, current Rewards In Motion members: 

  • May redeem points earned through 2021 for event registration discounts in 2022 

  • May redeem points earned through 2021 for discounts at the online TCM Merchandise Store in 2022  

  • Will not earn additional points in 2022 

  • Will not receive tier status perks in 2022, including early access to 2022 event registrations 

  • Will not earn tier status perks from 2022 event participation 

Questions

Why is TCM discontinuing the Rewards In Motion program?

TCM is discontinuing the Rewards In Motion program so in 2022 we can introduce a new runner and community relationship program that is less transactional and better reflects the organization’s nonprofit mission. We anticipate many of the most valued aspects of Rewards In Motion will find a home in the new program. Please stay tuned!

How will the discontinuation process work for Rewards In Motion members?

During the discontinuation process, current members can expect the following: 

  • Members will earn points for 2021 Medtronic Twin Cities Marathon Weekend event registrations. After the 2021 marathon weekend points will not be earned  

  • Members will continue to receive points for 2021 birthdays 

Through December 31, 2022  

  • Members may redeem points earned through 2021 for event registration discounts for 2022 event registrations 

  • Members may redeem points earned through 2021 for discounts at the online TCM Merchandise Store 

  • Members will not receive tier status perks in 2022, including early access to 2022 event registrations 

  • Members will not earn tier status perks from 2022 event registrations 

  • Members will not earn additional points from 2022 event registrations 

Will I still earn points for my 2021 races?

Yes, you receive points for all 2021 event registrations. 

Can I redeem my points in 2022 for 2022 races?

Yes, all points will need to be redeemed and used by the end of the 2022 race calendar. 

In which 2022 events can I use points for race discounts?

Points can be redeemed at all four events on Twin Cities In Motion’s 2022 calendar: 

  • Hot Dash: March 19, 2022 

  • Women Run the Cities: May 21, 2022 

  • Red, White & Boom!: Event date to be announced  

  • MTCM Weekend: Oct 1-2, 2022   

What if I don’t have enough points to redeem for even the smallest discount?

To honor participation in the program, Twin Cities In Motion is guaranteeing members access to at least the smallest discount. If you have fewer than 1,000 points (the minimum number of points needed for discount redemption), your points total will be upgraded to 1,000 points. Points will be added prior to 2022 event registration launch so all members can  use their points toward 2022 race discounts.   

How do I redeem my points for 2022 events?

A link to your personal rewards page was included in the email we sent you on September 2, 2021 announcing discontinuation of the program. If you can’t locate the email, please contact rewardsinmotion@tcmevents.org

Will I receive early access to registration in 2022?

Due to the program’s discontinuation, no tier perks will be delivered in 2022, including early access to event registration. 

What if I still have points at the end of 2022?

All points need to be redeemed and used during the 2022 race calendar. Points will not be accessible to use for 2023 purchases or beyond. Points do not have a cash value.

Can I only redeem points for event discounts? Or are there other options available?

Twin Cities In Motion is adding the option of merchandise discounts to the online TCM Store as another opportunity to use points. Members can redeem their points in 2022 for both race discounts and/or merchandise discounts.